Privacy policy

Privacy Policy

The Seller undertakes to protect the personal data of the Buyers. The seller collects only the personal data of buyers / users that are necessary to fulfill the sale. All personal data of the user are strictly kept, they are available only to the employees of the Seller who need this data to do the job.


Collection and use of information

In the process of realization of the requested service, as well as for providing information and information related to the services of the Seller, the Seller uses only the information and data that the Buyer agrees to provide. The Seller undertakes not to sell, show or give the personal data of the Buyers to a third party in a manner not specified in this statement.



In order to make a reservation or send an inquiry on our website, the user must first fill out a registration questionnaire and register. During registration, users are asked for contact information (such as name and e-mail address). This information is used to contact the user when answering questions asked on our website. Also, the data ensures the privacy of the user when controlling the status of the reservation and entering or changing data.



During the reservation of goods or services offered to the Seller, the Buyer provides the personal data of the reservation holder (name, address, contact telephone number, etc.). This data will be used exclusively for the realization of the service. Payment information (such as card number) is specially protected and the entire billing process takes place on the bank's website through the service provided by Banka Intesa Belgrade.


Log files

The seller uses IP addresses for the purpose of analyzing trends, user movements, maintaining the website and collecting demographic data. IP addresses are not related to personal data that can be used to identify the Customer.


Availability of information

The collected data will be available to media partners, professionals and advertisers of the Seller. Demographic data is not linked to personal data by which the Customer can be identified. When providing certain services, we associate with third parties. The name or other contact information will be available to the third party only if the user requests these services. The third party is not allowed to use personal data, except for the purpose of providing the above services.



Seller's websites contain links to other websites. The seller cannot be held responsible for respecting the privacy of other websites. This privacy statement applies only to information collected on the seller's website



If a user signs up to receive the newsletter, their contact information will be requested and you may from time to time receive information about products, services and special offers through the newsletter. We respect the privacy of users and offer the possibility of refusing to provide information for these purposes.



The seller takes all necessary measures to protect user data on its own website. Confidential information is protected both online and offline. If the forms require confidential data, that data is encrypted and protected by a security protocol (SSL). Internet browsers (browsers) such as Internet Explorer, Google Chrome or Firefox use the padlock icon to indicate the security of the pages. If the padlock on the icon is closed, you are on a protected page. Access to all Customer data is restricted. Only employees who need this information to perform their work have access to the Customer's confidential data. The Buyer may contact the Seller for any additional security questions on the web with the pages .


Correction / Update of personal data

If the personal data of the Buyer changes or the Buyer no longer wants our service, the Seller allows the correction, updating or removal of user data in its possession.


Notice of changes

If Seller decides to change the privacy policy, it will post a notice on the front page. The Buyer will always be acquainted with the data collected by the Seller, with the ways in which the Seller uses the collected data, as well as under what conditions he discloses personal data. If at any time the Seller decides to use the personal data of the Buyer in a different way than stated at the time when they were received, the Buyer will be notified by e-mail. The customer will be able to approve or deny the use of the data in a new way.


Statement of security / protection of confidential transaction data

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology. Data security during the purchase is guaranteed by the payment card processor, Banca Intesa ad Belgrade, so the complete billing process is performed on the bank's website. At no time is payment card information available to our system.